Frequently Asked Questions
Questions,
answered simply.
Browse helpful information about appointments, treatments, payment options and visiting Hillier Road Dental.
Book an appointmentYes. We welcome new patients and families. You can book online at any time or call our team to find an appointment that suits you.
Mon to Fri: 9:00 am – 6:00 pm
Afterhours & Sat: By pre-appointment only
Yes. We provide emergency dental care and offer same-day appointments where availability allows. If you have dental pain, swelling, a broken tooth or another urgent concern, contact our team as soon as possible.
For eligible new patients, the fixed-price emergency appointment includes assessment and clinically appropriate treatment, with a maximum out-of-pocket cost of $300. Private health rebates are applied where eligible, and exclusions and offer terms apply.
Hillier Road Dental is a preferred provider for Medibank Private, Bupa, HCF and CBHS. Benefits vary by policy, so please confirm your cover with your health fund.
Payment options include MediPay, Fund My Dental, Humm and Afterpay, subject to each provider’s eligibility, approval, fees and terms. Our team can explain the available options before treatment.
Yes. We provide children’s dentistry, preventive care and custom mouthguards, and we aim to make every visit calm, positive and age appropriate.
Eligible children may receive dental services under the Child Dental Benefits Schedule. Eligibility and available benefits are determined by Services Australia, so please contact us if you would like help arranging an appointment.
In suitable cases, our CEREC technology allows us to design and create ceramic crowns, inlays or onlays in a single visit. Your dentist will confirm whether same-day treatment is appropriate for you.
We take a calm, supportive approach and offer sedation dentistry options when clinically appropriate. Tell us about your concerns when booking so we can plan a more comfortable visit.
Yes. Male and female dentists are available. We understand that some patients have a personal, cultural or religious preference, and our team will do its best to arrange your appointment accordingly.
Our services include general and preventive dentistry, children’s dentistry, emergency care, cosmetic dentistry, teeth whitening, clear aligners, restorative dentistry, dentures, dental implants and sedation dentistry.
Your dentist will listen to your concerns, review your dental history, examine your teeth and gums, and discuss any recommended X-rays or treatment options. You will have the opportunity to ask questions before deciding how to proceed.
You can use the Book Appointment button on our website or call our friendly team on (08) 8382 5777. If your concern is urgent, please let us know when you contact us.